NEO
NEO is 1X's consumer home humanoid, opened for preorder on 28 October 2025 at USD 20,000 with deliveries planned for 2026. It is about 30 kg, tendon-driven and wears a soft suit, and it uses remote human operators for tasks it cannot yet do autonomously. It is the first humanoid marketed directly to households at a published price.
1X Technologies press imageThe verdict
The clearest consumer offer anyone has made: $20,000 outright or $499 a month, with a delivery window rather than a someday. What you are buying in the first year is partly a remote human operator, and 1X has been unusually honest about that. Whether that is a robot or a very expensive telepresence rig depends on how the autonomy lands.
- Buy it if
- Early adopters who want to be in the first cohort of home robots and can absorb the risk.
- Skip it if
- You want the machine to work unattended on day one.
In its favour
- A real price, a real order page, a stated delivery window
- Three-year warranty on the Early Access purchase
- Subscription option lowers the entry cost
Against it
- Early tasks lean on remote operators
- United States only for now
- $20,000 for an unproven category
How the score is built
Capability is what the machine physically does. Value compares it with others at a similar price, not with the whole market. Buyability asks whether you can really order one. Ecosystem is the software and community around it. Proof is what it has done in the field, which is where most humanoids score badly and should.
Similar money, different machine.
- Status
- Limited production
- Category
- home
- First revealed
- 28 October 2025
- Form
- bipedal
- Height
- 165 cm
- Weight
- 30 kg
- Payload
- 25 kg
- Degrees of freedom
- n/a
- Battery
- n/a
- Runtime
- 4 h
- Walking speed
- n/a
- Actuation
- electric, tendon-driven
- Units deployed (est.)
- not disclosed
- Teleoperation
- yes
Where it stands
Consumer preorders opened 28 October 2025 at USD 20,000 or USD 499 per month, with US deliveries planned in 2026; early units rely on remote human assistance for unfamiliar tasks.
What stands out
- USD 20,000 or USD 499 per month
- 165 cm, about 30 kg, 4 hour runtime
- Expert Mode teleoperation with user consent
- US deliveries planned 2026
Autonomy, observed
1X videos show household chores; reviewers at launch (Wall Street Journal) found most tasks were teleoperated.
An Expert Mode lets 1X staff teleoperate the robot with user permission for tasks it cannot do autonomously; this was widely reported at launch.
Hands, sensors, brain
- Hands: five-finger, tendon driven
- AI stack: 1X Redwood model and 1X World Model
Price and volume
USD 20,000 purchase or USD 499 per month subscription (US launch pricing)
Index position
In the Humanoid Index, which ranks on shipped reality rather than value for money, NEO sits at #29 of 107 with 43 points: deployment 20/50, autonomy 8/30, availability 15/20. See that method.
Where NEO works.
| Customer | Site | Sector | Task | Since | Status | Units | Autonomy |
|---|---|---|---|---|---|---|---|
| Consumers (preorder customers) | Private homes, initially in the United States, United States | home | Household chores with autonomy where available and remote human operators for other tasks | 2026 | announced | n/d | mixed |
| Homes of employees and selected early users, US and Norway, United States | home | Household chores such as tidying, laundry and fetching items, largely teleoperated for data collection | 2025 | pilot | n/d | mixed |
Milestones.
1X opens preorders for NEO at 20,000 dollars
1X launches NEO for consumers at 20,000 dollars or 499 dollars per month with deliveries promised for 2026, and acknowledges that many tasks will initially be done by remote human operators who can see inside customers' homes. The launch sets off a public debate on teleoperation and privacy in home humanoids.
Deposits, lead times and warranties: reading a humanoid order sheet
Of 42 buy records, 2 publish a deposit, 1 a warranty, 1 a shipping cost and none a lead time in weeks. The order sheet for a humanoid is mostly blank, and the blanks are where the money goes.
Figure AI: what $39 billion has shown so far
Four rounds, $1,754,000,000 raised, one named customer, no price and no unit count. The record on the most valuable humanoid company, generation by generation.
How a humanoid robot works: actuators, compute, sensors and the model
Of 182 humanoids on record, 178 say what moves the joints and 43 say what computer is inside. The further a layer sits from the metal, the less the maker tells you about it.
How long does a humanoid robot actually run
22 of 182 humanoids on record quote a runtime. The claims run from 1 to 8 hours with a median of 4, and of the 44 machines you can order, 4 say anything at all.
Startups, automakers, universities: who builds humanoids
108 makers, nine kinds. Startups hold 37 of the 44 humanoids you can order. Automakers, universities, big tech, conglomerates and NASA hold 45 robots between them and sell none of them.
Who is paying for humanoids: 69 funding rounds
Our funding record holds 69 entries. Take out the government funds, the acquisitions and the IPOs and $6.33 billion of disclosed private money remains. 37 percent of it went to companies with no robot on record.
Other robots by 1X Technologies.
EVE
EVE was 1X's (formerly Halodi Robotics) wheeled humanoid, deployed in small numbers for security patrols and used to collect training data for the company's neural networks. It preceded the legged NEO family.
NEO Beta
NEO Beta was the first bipedal home humanoid 1X showed, in August 2024, using tendon-driven actuation to keep the robot light and safe around people. It was followed by NEO Gamma in February 2025 and the consumer NEO in October 2025.
NEO Gamma
NEO Gamma, revealed in February 2025, added a soft knit suit, quieter actuators and an onboard visual manipulation model for early home testing. It was the direct predecessor of the NEO consumer product.
Sources
- 01NEO1X
- 02
Price sources
- 01Humanoid robots for sale: 2026 guideThere's A Robot For That · 2026-08-15
- 02How to buy a humanoid robot in 2026MeetHumanoid · 2026
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